Operation Director

Scope of work & General purpose : • Planning, organizing and developing hard services, soft services and hospitality services whilst meeting customer expectations, financial targets as well as IMS standards. • Managing a team of employees in a busy work environment. • Leading financial oversight including budgeting, growth modeling and related functions. Auditing standards of Hard Services, soft services and hospitality and infrastructure to ensure conformity to requisite grading standards. • Positively impacting operational outcomes through effective liaison between managers and staff and implementing best practices across the organization. • Formulating strategic plans for achieving set targets. Ascertaining problem areas with focus on productivity, profit, business development and personnel growth. • Monitoring the implementation of health and safety for hard and Soft services guidelines as per IMS standards. • Directing/ and monitoring the daily activities of all areas, handlin

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